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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | NBFC ( Non Banking Financial Services ) |
| Functional Area | General / Other Software,Quality (QA-QC) |
| EmploymentType | Full-time |
Job DescriptionWe are seeking a proactive Service Engineer with a passion for customer service to help provide support, problemsolving and advice on our range of software products for all customers. Our ideal candidate pairs technical expertise with an outstanding positive, ready-to-help attitude. Your responsibilities will include: Providing high-quality phone and email support for a technical product Replicating complex customer issues and solving problems Providing a conduit between product teams and customers on issues Recognizing and communicating product issues to the Development team Direct assistance to the Sales team with online product questions and demonstrations Providing community and online support in our forum Working with customers on case resolutions Continually contributing insights to our knowledge database You will come to us with: 2-3 years of technical experience as a systems engineer, systems administrator, developer or similar roles. Intellectual curiosity and a readiness to learn new technologies at lightening-speed Exemplary verbal and written communication skills Commitment to providing an exceptional experience to customers Creative and methodical problem solving skills General technical knowledge of and passion for Microsoft products and technologiesSalary 3 Lac 50 Thousand To 4 Lac 25 Thousand P.A. Industry IT Software - Client Server Work Experience 3 - 5 Years Qualification Other Bachelor Degree,
Keyskills :
troubleshootingcommissioningservicingsalessiteclient serverproblem solvingcustomer serviceidealemail supponline suppwritten communicationemailplsql