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Hiring Team Leader (Customer Service OR Voice Process)

5.00 to 8.00 Years   Gurugram   24 Jun, 2024
Job LocationGurugram
EducationNot Mentioned
SalaryRs 7 - 8 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Urgent Hiring Team LeaderJoining Date: July 1, 2024 (Immediate joiner)o Location: Gurgaono Eligibility: Graduates and undergraduates can applyo Process: Customer Service Insurance (100% Voice)o Language Requirement: Excellent verbal skills are requiredo Experience: Minimum 2 years of team handling experience (on papers) as a Team Leader (TL) or Assistant Manager (AM) in the International Voice Customer Service LOB.Overall experience must be 4 years.o Skills and Responsibilities: Team handling, including managing attrition, shrinkage, SLA, schedule adherence, AHT, CSAT, people management, and behavioral issues. o Budget: Up to 8 LPA - 8.2 LPAInterested candidates, reach out to me at below details:Email ID - vipul.sharma@successstories.org.inCell - hidden_mobile

Keyskills :
international call centerinternational bpocustomer servicevoice supportvoice process

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