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Growth Manager - Community

2.00 to 6.00 Years   Gurugram   11 Oct, 2022
Coding Ninjas
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaGeneral / Other SoftwareFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Growth Manager - CommunityWork Experience: 2-6 years of experienceLocation : GurgaonEmployment Type: Full timeCompany: Coding NinjasWho We Are Coding Ninjas is one of the largest online coding EdTech companies in India, founded in 2016. Founded by Ankush Singla, Kannu Mittal, Dhawal Parate, with IIT and Stanford background, and experience of working in Amazon, Facebook, Cars24, and some of the best startups in India. As pioneers in EdTech, Coding Ninjas is on its path to becoming the de facto coding education company in India for college students, with the focus on teaching programming courses to college students. Coding Ninjas has a market leadership position in India today and teaches 20,000+ students annually. Who are we looking for - We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.- Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a people person with great customer service skills and the ability to moderate online and offline conversations with our community.- Ultimately, you should be able to act as the face and voice of our brand and manage all community communications thus creating high impact.What will you be doing - Build a thriving community of campus ambassadors across campuses to strategically meet business requirements (Branding/Lead generation/Events)- Keep the community engaged through offline and online activations and ensure presence across top campuses by hiring the best of talent- Understand the ground working in terms of college level updates and pass on relevant feedback to the Central teams (Branding/Digital marketing) - Understand the process and future requirements of universities / colleges and come up with suitable collaboration opportunities - Understand and track the market and competition. Be a resourceful, go-getting multitasker, using support teams to make strategic decisions with a competition lens- Contributing to the development of the brands online marketing and outreach strategies- Monitor community sentiment and feedback gathered via online reviews- Build relationships with students, faculties and management of different campuses- Research and analyse the target audience, as well as its habits and preferences- Monitoring key online conversations and events to ensure the companys effective participation and representation.- Monitoring the success of campaigns and analysing community data.Skills which make you fit for the role:- Peoples person with proven work experience as a community manager- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)- Ability to identify and track relevant community metrics- Excellent verbal and written communication skills- Ability to interpret online customer engagement metrics- Attention to detail and ability to multitask- Problem-solving attitudeWhat do we have to offer - Growth environment with consistent support and guidance- Opportunity to lead a fast growing team- And of course, we like to party,

Keyskills :
customer engagementbehavioral trainingproblem solvingsocial mediacustomer serviceadaptive learning

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