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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
Face to face & virtual facilitation Conduct coaching to process and servicing skills. Maintain consultative relationships with people in subject-matter expert and senior leadership roles and seek inputs on various learning initiatives in the organization. Develop/ update & evaluate training materials and delivery methods for existing & new manager as well as leadership teams. This includes, but is not limited to instructional design, training manuals, handouts, and visual aids Learn, explore and deploy a technology embedded learning strategy for teams across Wipro in manager and above roles. Play an active role in conducting competency / skill gap analysis and designing development initiatives. Track and report the effectiveness of learning interventions. Roles & Responsibilities: Qualifications: Bachelor s degree, ideally in computer systems design or computer science. Knowledge of web-based learning platforms and modern educational techniques Excellent communication skills with the ability to explain technical terms using simple language Project management certification (added advantage),
Keyskills :
miscustomer servicedocumentationfinanceinsuranceskill gap analysisvisual aidsgap analysissystems designtraining manualsproject managementcommunication skillsinstructional designvirtual facilitation