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Customer Support Specialist

1.00 to 6.00 Years   Gurugram   29 Aug, 2024
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Customer Support Executive Job DescriptionA customer support executive (CSE) is a person responsible for assisting customers over the phone with technical support and service issues.Common responsibilities of a customer support executive include answering customer phone calls, sending emails to customers regarding user issues, and solving customer technical issues over the phone.Job Brief:Were looking for a Customer Support Executive who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!Customer Support Executive Duties:
    • Maintain excellent customer satisfaction and review support tickets for appropriate resolution
    • Provide customer support through phone and chat
    • Work with other departments to resolve customer issues in a timely manner
    • Serve as a point of contact for customer support and complaintsNote:- Only for more than0.6 months to experienced candidatesCTC :- upto 4.8 LPA Two way cab facilitiesshould be flexible to work on night shifts.

Keyskills :
customer service managementbpovoice processinternational call center

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