hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Support Associate

0.00 to 4.00 Years   Gurugram   29 Jan, 2022
SS Placement Consultancy Hiring For vertex
Job LocationGurugram
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaOperations Management / Process AnalysisCustomer Service (International)
EmploymentTypeFull-time

Job Description

    HIRING FOR OPERATIONSREGIONAL LANGUAGESJOB DESCRIPTION
    • Job Function: Operations
    • Experience: Fresher & Experience both
    • Job Type: Full-Time Work From Office
    • Title: Customer Support Associate
    • Industry: CRM/Call Centers/BPO/ITES
    • Location: Udyog Vihar Phase 5, Gurgaon
    • Education: Graduate/Undergraduate both
    • Working days: 6 days a week with 1 rotational off
    • Shifts: Day shift (9 am - 9 pm) any 9 hours shift
    PURPOSE OF POSITIONThe candidate will be responsible to handle the queries and complaints from Regional Language Speaking customers.PRIMARY DUTIES AND RESPONSIBILITIES
    • Understanding of Inbound Call Handling.
    • Identify and assess customers needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid, and complete information by using the right methods/tools
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts, and file documents
    • Follow communication procedures, guidelines, and policies
    Eligibility
    • Average English Communication.
    • Should be Average on English understanding where is able to hold the conversation.
    • Should be Fluent with the particular Language applying for (Malayalam/ Bengali/ Marathi/ Kannada/ Punjabi/ Gujarati)
    • Candidate should be within 20 Kms from Office Location/Even if relocated.
    • Immediate Joiners only.
    • Graduate/Undergraduate both will work. (Pursuing Not Allowed)
    SALARY
    1. Bengali- 16.5k CTC, 15.9k in hand approx.
    2. Marathi- 18k CTC, 17.5k in hand approx.
    3. Malayalam- 20k CTC, 19.5k in hand approx.
    4. Kannada- 21k CTC, 20.5k in hand approx.
    5. Gujarati 20k CTC, 19.5k in hand approx.
    6. Punjabi - 16.5k CTC, 15.9k in hand approx.

Keyskills :
customer relationspunjabimalayalamcustomer supportoperationsbengaligujaratikannadamarathi

APPLY NOW

Customer Support Associate Related Jobs

© 2019 Hireejobs All Rights Reserved