Customer Service Executive

0.00 to 1.00 Years Gurugram 07 Mar, 2023

Job Location	Gurugram
Education	Not Mentioned
Salary	Rs 1.5 - 2.0 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through voice calls.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

Minimum Qualification - 12th Pass with result in hand.
Average English communication skills.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.

Keyskills :
customer servicehigh school studentsvoice supportcustomer service representativescommunication skillscommunication

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Customer Service Executive

Job Description

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