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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Customer Care Executive |
EmploymentType | Full-time |
Contact our customers who have put in requests on UrbanClap Understand their needs and pick up on additional or missing details Identify and overcome objections Take the customer through the sales process Obtain customer information Ensure customers get enough number of quotations from providers Follow up regularly to ensure lead conversion Maintain customer/ potential customer data base Complete records of telephonic interactions, orders and account Get ratings and reviews from the customer for providers Regularly update the Business Development with customer- provider issues Provide email, chat and facebook support to customers Desired Candidate Profile Excellent English reading and writing skills we have tasks for intermediate to very advanced levels of English Superior grammar and punctuation knowledge Email & Chat Support experience (desired skills) Fast and accurate typing skills High attention to details Customer- service mindset Ability to follow complicated guidelines and instruction Strong interpersonal, time management, and problem solving skill Positive, happy attitude and a strong work ethic honesty is very important Today, India has evolved as one of the top outsour Accounting is considered as one of the most vital ,
Keyskills :
salestime managementproblem solvingfinancial justificatsales processcustomer datacustomer relationscustomer servicebusiness development