hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Care Executive

2.00 to 6.00 Years   Gurugram   26 May, 2021
Talent Que Consultants
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

The Executive, Customer Delight acts as a liaison between the organization and customers. As a passionate animal lover, s/he will play a critical role in helping and supporting our customers make the right choices for their pets. S/he will be patient, empathetic, and passionately communicative. The individual in this role would love to talk and genuinely be excited to help customers. S/he will ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Answering large amounts of incoming calls professionally to provide information about products, services, receive orders, cancel orders, and obtain details of complaints
  • Identifying and assessing customers needs to achieve satisfaction
  • Building sustainable relationships and trust with customer accounts through open and interactive communication
  • Meeting personal/customer service team sales targets and call handling quotas; generating sales leads wherever necessary
  • Keeping records of customer interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Providing accurate, valid and complete information by using the right methods/tools
  • Making regular calls to existing customers or potential customers to provide education, support, troubleshooting, and sales information, related to products or services we offer.

Keyskills :
international bpocold callingsalesnon voice processcustomer carecallingcustomer servicevoice processchat process

APPLY NOW

Customer Care Executive Related Jobs

© 2019 Hireejobs All Rights Reserved