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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
customer care associate in gurugramKey Responsibilities Process orders coming in via fax or e-mail and for customers according tospecific requirements, including bundling & consignment orders, free ofcharge deliveries, returns etc. Process stock deliveries to sales representatives in Region, as well asinventory transfers, as required Process complex country-specific orders & EDI fall-outs Monitor the complete delivery processes (e.g. Distribution Center and/orcarrier). Arrange special deliveries on request Control and send out invoices File ordering documents and related records Handle service complaints from customers and/or sales representatives Follow-up short term consignment stocks with customers and salesrepresentatives Respond to questions from sales representatives,pharmacists, nurses and/or doctors about orders, deliveries, productavailability etc Handle backorders Should be flexible to work in different shifts.Consistently meet / exceed productivity, timeliness, quality and incidenttargets as assigned skillscustomer care,
Keyskills :
salescustomer serviceretailtargetbillingcustomer caredistribution center