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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Compliance Coordinator - 19177Gurgaon Experience Range:2 - 4 YearsAbout Us:As one of India s top IT services firms , CMS IT Services has been consistently providing in - depth customized IT Infrastructure Solutions to across all sectors of industry government , healthcare , banking , telecom , insurance , retail and manufacturing. We power your business with IT Service management and consulting services to help it stay relevant , flexible , and competitive , while boosting performance and productivity with our unique IT infrastructure solutions. Our IT solutions follow an end - to - end approach , which enable us to deliver unified management of infrastructure and applications , getting your business ready for its transformational journey.Roles and Responsibility:1. Review mandatory security software compliance / IMAC process of assets deployed in by touch support , remote support and other IT support teams 2. Review the deployments of assets are being done as per defined process 3. Review the mandatory requirements / compliance as per CRISILs client agreement of that location. 4. Define / document new and existing processes as per CRISIL standards. 5. Review and monitor tickets handled / closed by Touch support , service desk and other support groups. 6. Keep a track of mandatory trainings for IT engineers , records of BG checks , onboarding / off boarding of IT support resources for that location. Desired Candidate:1. Minimum 2 year experience in handling IT process and compliance. 2. Graduate from English medium. 3. Good English communication , writing and email skills. 4. Good Knowledge of MS office. 5. ITIL training good to have.,
Keyskills :
operations tsupport remotesupport legalcompliance microsoftexcel itinfrastructure labourmanagement servicemanagement humanresources itservices infr servicedesk itservicemanagement softwarecompliance