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Associate - Customer Delight

0.00 to 4.00 Years   Gurugram   06 Apr, 2023
ARCH HR SOLUTIONS Hiring For company into the providing quality Fintech Solutions
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Dear CandidateWe have an opening in our Customer support function for a company into the providing quality Fintech Solutions.Below is what is expected of the candidate and the qualification/ experience that we are looking for.Designation:Associate - Customer Delight English+Hindi is MandatoryGood Communication Skills is Mandatory.Candidate Profile:Designation / Position:ASSOCIATE -CUSTOMER SUPPORT- GURGAON - FRESHERS WELCOMEJob Description RESPONSIBILITIES v Listening to our B2B Customers concerns and handling product related complaints or queries on TAT basis. ENGLISH AND HINDI LANGUAGE MANDATORY v Contribute ideas to resolve customer problems to improve productivity. v Maintain and update customer documentation as needed. v Manage transactions over CRM. KEY REQUIREMENTS v 0 - 3 years of experience required in any Customer Support Process or Role, preferably MALE, SHOULD BE OPEN TO ROTATIONAL SHIFT v Smart Freshers good with Communication skills can apply. v Active Listener. v Must be proficient in any of the above mentioned languages along with English. v TAT oriented approach. v Good working knowledge with Microsoft Excel or Microsoft Suite. v Excellent communication and interpersonal skillsMandatory Key Skills (atleast 1)COMMAND OVER ENGLISH AND HINDIWork Experience Required0-3 YRSCTC offered3.3 LACS PER ANNUM + PERKSJob Location(s)GURGAONIndustry TypeIT-Software / Software ServicesFunctional AreaITES, BPO, KPO, LPO, Customer Service, OperationsQualificationany graduateJob responses on (email id )hidden_emailLocation:GurugramAge Criteria-Max-30 yearsLanguage Required: English and Hindi is Mandatory.Gender: MaleGood working knowledge with Microsoft ExcelGood Communication skills is Mandatory.Request you to please share updated CVwith following detailsCURRENT CTCEXPECTED CTCNOTICE PERIODPLS SEND CVS ONanamica.arch@gmail.com.We shall connect with you at the earliest---------ANAMICAHave a Great Day!

Keyskills :
customer supportbpo voicecustomer service

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