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Job Location | Gurgaon |
Education | Not Mentioned |
Salary | 3,50,000 To 6,00,000 p.a. |
Industry | Call Centre / BPO / KPO |
Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
EmploymentType | Full-time |
Handling the Inbound Calls.builds Fruitful and Cherishing Relationship with the Client.follows Up On Customer Inquiries and Research to Assure Satisfactory Completion.responsible to Maintain the Timelines for Each Call.maintains and Updates Customer Profiles.coordinate with the Vendor & Update Client Accordingly.follows Up with the Clients for Any Special Requirements.maintenance of Customer Complaints.customer Feedback & Surveys.highlight Customer Issues to the Concern Authorities.salary 15000k to 20000kfresher Can Apply.under Graduate Can Apply But Graduate Will Be Preferred.relevant Field Experience Will Be Preferred.excellent Spoken and Written Communication Skillsknowledge of Customers Cultureability to Handle Stressful Situationswillingness to Work in 24x7 Environment and Rotational Shifts.excellent Team Work and Ability to Work in Distributed Delivery Environment
Keyskills :
Customer Handling Customer Support Problem Solving