| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Gurgaon (Haryana) |
| Education | Any Graduate |
| Salary | As per Industry Standards |
| Industry | Banking |
| Functional Area | Operations/Customer Service/Telecalling/Backend |
| EmploymentType | Full-time |
Fraud Analyst Locations: Gurgaon, IndiaCategories: Customer Care Categories: OperationsJob DescriptionThis is a Band 28 requisition.Why American ExpressTheres a difference between having a job and making a difference.American Express has been making a difference in peoples lives for over 160 years,backing them in moments big and small, granting access, tools, and resources to takeon their biggest challenges and reap the greatest rewards.Weve also made a difference in the lives of our people, providing a culture of learningand collaboration, and helping them with what they need to succeed and thrive. Wehave their backs as they grow their skills, conquer new challenges, or even take time tospend with their family or community. And when theyre ready to take on a new careerpath, were right there with them, giving them the guidance and momentum into thebest future they envision.Because we believe that the best way to back our customers is to back our people.The powerful backing of American Express.Dont make a difference without it.Dont live life without it.JOB DESCRIPTION:Function Description:Reviewing new merchant set-ups and accordingly taking decisions on approving or declining.Purpose of the Role:Ensure accurate analysis of merchant setups, fraud claims and make sound decisions to approve or decline the same through systematic analysis.Responsibilities:Ensure accurate analysis of merchant setups, fraud claims and make sound decisions to approve or decline the same through systematic analysis.Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals.Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times.Balance customer interests with the interests of American Express.Communicates effectively, oral and written to identify and document necessary informationMake outbound calls to card members, banks, client managers to validate information.Qualifications QUALIFICATION:Critical Factors to Success:Amex product knowledge desirablePast Experience:1-4 yearsAcademic Background:Graduates only(No Post Grads/Btechs)Functional Skills/Capabilities:Merchant Risk related tools experience preferredTechnical Skills/Capabilities: Fraud Knowledge desirableKnowledge of Platforms: Genesis, FSV, MS3, Lexis Nexis experience preferredBehavioral Skills/Capabilities: Flexible to work in rotating shift.
Keyskills :
fraud analysttransactional qualitycustomer caremetrics