Assistant Manager - Operations

Job Description

Job briefWe are seeking a leadership-focused, responsible, and trustworthy Assistant Manager to join our team! The ideal candidate will have previous experience working in commercial banking, preferably within a lead or supervisory role. The key focus of the role will be to support the bank manager with day-to-day tasks to ensure that the branch operates to the highest standard.Responsibilities
• Liaise with the bank manager to ascertain the priority workloads on any given day.
• Lead shifts of cashiers, tellers, and other banking personnel in the absence of the Bank Manager.
• Open and close the branch of the bank in the absence of the Bank Manager.
• Assist with curating the Rota, and schedule for various team members to ensure enough cover is always in place.
• Assist with hiring and interviewing of new team members and provide training and guidance to new hires.
• Ensure that any queries are resolved, whether from staff members or customers.
• Collaborate with Cashiers and other banking staff to help resolve technical and customer-related problems.
• De-escalate and calm angry or upset clients down, and provide suitable resolutions for clients within the bank.
• Be a keyholder to the safe room or safe deposit box room.
• Regularly attend emergency training and keep up to date with safety procedures.
• Conduct emergency drills alongside the bank manager and provide continuous training and development to the banking team.
• Ensure correct reconciliation is completed on a daily or weekly basis as requested.
• Ensure all monies are safely stored in the safe area.
Hiring In Banking:Education Qualification:Graduation: Any GraduateExperience : 2 Yrs to 15 yrs .Salary : 3.0 to 14.0 lack per Annum.Location : Pan India.Contact details : hidden_mobile Hr.Aayushi.Email id : hidden_email

Keyskills :
operations team handlingteam managementcommunication