Resident Services Director

Job Description

It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with them we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life! Sunrise Team MemberIf you like working in an environment where you can use your creativity and leadership skills and really make a difference in the lives of seniors, wed like to hear from you.At Sunrise, you will be part of a dynamic and talented team of professionals dedicated to the highest standards of excellence and quality of care. As a part of this organization, you will find opportunities that provide more than just a job. Sunrise is a place where personal and professional growth is an integral part of your career experience.ResponsibilitiesResponsibilitiesAs a Resident Services Director, you will be responsible for providing overall leadership and management for the Activities, Resident Services, and Transportation operations including developing and leading a successful, engaging resident centered activity program for the entire community. You will lead the day to day programs, maintaining a calendar of activities and events that provide a variety of resident experiences.In addition, you will work with other Department Coordinators and the Executive Director to develop and maintain ongoing departmental processes in coordination with the overall function of the community.Financial responsibilities include budget preparation and monitoring of expenses and financial statements to meet revenue and budget targets. Leadership responsibilities include recruiting, hiring, coaching and retaining a high performing employee team.To be successful you will need to have:The ability to handle multiple priorities, possess written and verbal skills for effective communication, be competent in organizational and time management skills, and demonstrate good judgment, problem solving and decision making skills The ability to lead and engage residents for their involvement in the social events and various activities High proficiency in Microsoft Office (Word, Outlook and Excel) and Mac OS X (Pages, esp.), with the ability to learn new applications. Must be willing to work evenings and weekends to meet the needs of residents and fellow team members. Prefer two (2) years supervisory/management experience including hiring staff, coaching, performance management daily operations supervision, discipline and counseling. High school diploma required. College degree preferred. Knowledge of local state and federal regulations pertaining to resident care and services.QualificationsSunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. Its no surprise that many of the worlds leading experts in Senior Living entrust their career to Sunrise.

Keyskills :
interpersonal communicationcustomer service