Senior Solution Sales Specialist

Job Description

Role: LeadSquared is looking for a Solutions Specialist who will work with the sales team to build solutions for prospective customers, and then own the implementation & on-boarding of new clients. The role is super critical for us as it directly impacts the revenue and customer satisfaction. Key Responsibilities: - Understand customers business needs and devise appropriate solutions using LeadSquared - Understand the software and tools ecosystem of Customer and come up with best possible ways of connecting LeadSquared to them. - Come up and implement the best way of importing existing customer data and digital assets - Execute the implementation plan: Make the customer live within promised timeframe. - Be single point of contact for customer on implementation including any integrations. - Communicate work status to client and internal stakeholders on a regular basis - Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer - Work closely with the product development team to share client feedback and for post-implementation reviews - Track key metrics and KPIs related to implementation success - Identify implementation areas that can be automated and work with the product or customer success teams to automate them - Upsell / cross-sell LeadSquared product or services wherever applicable

Keyskills :
CRM Solutions Sales IT Sales Up Selling Cross Selling

About Company

LeadSquared is a leading sales execution & marketing automation platform used by over 750 businesses worldwide to get more customers & accelerate revenues. LeadSquared is designed to help marketers & business owners increase the marketing ROI give them tools to engage the leads & provide insights that sales need to close deals faster. LeadSquared obviates the need of using multiple systems, can grow & scale with needs of business & comes with zero IT cost.

Candidate Profile

Requirements: - A bachelor's or master's degree engineering or technology- 5+ years of mandatory experience in Implementation world class products- Ability to manage multiple clients and projects/task simultaneously - Exception problem solving and solutioning skills- Customer success oriented attitude- Excellent written and oral English skills- Understanding of how cloud based applications are delivered and consumed- Understand of unique feature and challenges of SaaS applications- Exceptional critical thinking skills is a plus- Flexibility to travel is required- Timely execution oriented professionals will be preferred- Focus on quality and attitude to excel will be a big plus