Vahdam Teas - Senior Manager - Customer Experience

4.00 to 10.00 Years Delhi 05 Feb, 2022

Job Location	Delhi
Education	Not Mentioned
Salary	Not Disclosed
Industry	FMCG / F&B
Functional Area	Sales / BD
EmploymentType	Full-time

Job Description

- Identifying customer needs and taking proactive steps to maintain positive experiences.- Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.- Analyzing customer feedback on product ranges and new releases, as well as preparing reports.- Documenting processes and logging technical issues, as well as customer compliments and complaints.- Ensuring the CX strategies are aligned to the larger marketing and business goals and outcomes.,

Keyskills :
financesalesltdmisaccountancysocial mediachatemailstepsloggingbusinessmarketingBloggingPress ReleasesSocial Media MarketingMedia RelationsTwitterPublicity

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Vahdam Teas - Senior Manager - Customer Experience

Job Description

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