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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BDGeneral / Other Software |
EmploymentType | Full-time |
Job DescriptionBecome an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate. Develop organizational elements in order to implement a proactive process for capturing happy, loyal customeronlinereviews. Monitor trends in social media tools, applications, channels, design and strategy. Implement ongoing education to key stakeholders to remain highly effective. Identify threats and opportunities in user- generated content surrounding the company. Report notable threats to appropriatemanagement. Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns. Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results. Spotting opportunities to generate positive social media coverage and managing social media at events and initiatives. Social Media listening OnlineReputationManagementfor prospects, new customers and booked customers as well as generating and presenting actionable insights to maintain a positive sentiment for the brand. Desired Candidate Profile5+ years of experience in Social MediaManagementand/ or digital marketingmanagementin a fast paced environment. Experience either within social media agencies or within digital/ social media departments in creative and strategic brands. Experience in social media listening, insights tools, analytics, reportingAn understanding of the social web, including blogs, forums, social networks, microblogs, photo/ video sharing, ratings and reviews etc. Experience in leveraging social media with consumer support, and working with consumer support teams. Maintains excellent writing and language skills. Makes evident good technical understanding and can pick up new tools quickly. Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution. Other Cryptomize provides Services and Products for Anonymizing, Encrypting and Securing all Confidential, Private and Business Activities, Conversations, Files, Emails and Networks to protect your privacy against global mass surveillance, Hide Your Digital Footprints, Secure Your Internet Connection, Protect Your Right of Privacy, Prevent Hackers, Criminal Organizations and all other unwanted, unauthorized and unauthenticated Digital Creeps from Intercepting or Spying on them.,
Keyskills :
strategicplanningmarketingpresentationbusinesschanneldentifydeveloployalcustomersproduct