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Hiring For Virtual Customer Service Associates

0.00 to 4.00 Years   Delhi   10 Apr, 2020
Imaginators Try going beyond Hiring For work from home
Job LocationDelhi
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Back Office Operations
EmploymentTypeFull-time

Job Description

hiring for Work From Home Customer Service Associates in IndiaYou will be pleased to know that you can attend your complete interview rounds online, from the comfort of yourHOME!!Please click on Apply and complete the registrations processVirtual Customer Service Associates - Work from Home (Chat Process)Job Type:Contractual RolesJob Locations & Salary Details:

  • Hyderabad, Pune and Noida - 2 LPA to 2.6 LPA
  • Coimbatore, Kolkata, Indore, Bhopal, Jaipur, Chandigarh, Mangalore & Lucknow - 1.69 LPA to 2.04 LPA
Eligibility Criteria:Minimum qualification should be 10 + 2, Comfortable working in 24/7 shift (Include Night Shifts) and Candidate must be a resident of the above mentioned locations or willing to relocate to any of the above mentioned locationAdditional Benefit:Meal Card, Medical Insurance covered, Overtime Allowance (If applicable) & Night Shift Allowance (If applicable) & Internet AllowanceCustomer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.Customer Service Associate- VCS- India:Virtual Customer Service (VCS)- It is aWork from Homemodel for India CS. VCS associates are expected to work from.For all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.You will receive 6 weeks of mandated online training, either trainer-led or group-based, which will allow you to meet your new team virtually and learn together on how to offer the best customer service experience.Job DescriptionDesired skills:Action oriented, self-disciplined and organizedEffective time management skills and ability to prioritize work time to ensure productivity and department standardsAbility to communicate clearly with both internal and external customersGood comprehension skills - ability to clearly understand and address customer issues appropriatelyGood composition skills - ability to compose grammatically correct, concise, and accurate written responsesAbility to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet ExplorerGood typing skills99108775188285888002

Keyskills :
technicalprocess customerservice travelprocess chatprocess workfromhome nonvoice emailprocess cce inbound alaes semitechnicalprocess callcenter

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