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Head of Training and Development

10.00 to 20.00 Years   Delhi,Noida, Bangalore, Chennai, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City   19 Jun, 2024
WHITESLIPS GLOBAL SERVICES PRIVATE LIMITED
Job LocationDelhi,Noida, Bangalore, Chennai, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City
EducationNot Mentioned
SalaryRs 30 - 42 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical / Process Training
EmploymentTypeFull-time

Job Description

    • Lead the training team(s) to enable the business(s) with cutting-edge knowledge management practices to help meet & exceed business goals.Primary Duties & Responsibilities
    • Develop and lead a team of highly competent training professionals delivering the best of training experiences to the Account(s).
    • Drive Training efficiency and effectiveness for the Account(s), through the Training Metrics.
    • Plan, execute and monitor all training & development interventions to enhance team and operational excellence.
    • Be the Practice and Thought leader for cutting edge solutions to drive business performance improvement for the Account(s).
    • Drive strategy for content management and instructional design with the latest technology and practices to stay ahead of the competition.
    • Drive ROI for the learning investment in people and value delivered to business.
    • Be the ambassador for latest & innovative practices and technology and implement the best practices for the Account(s).
    • Lead and develop a high-performing team supporting the Account(s)

Keyskills :
training managementsoft skills training

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