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Job Location | Delhi |
Education | Not Mentioned |
Salary | Rs 1.0 - 1.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic)Customer Care Executive |
EmploymentType | Full-time |
Qualification: Minimum 12th in any streamExperience: Minimum 6 months in Tele Calling.Collections tele-calling would be given higher preference.Good Communication / Negotiation SkillsProficiency in Regional LanguagesWorking knowledge of computers and MS- Office.Tele calling the delinquent customers or as per Strategies outlined.Consistently achieving set targetsAchieving productivity metrics as per set benchmarksHandling customer complaints/ QueriesInter department follow- ups on need basis.Timely allocation of cases to agencies/ collectorsSupporting Agencies/ Collectors as requiredEnsuring timely escalations/ feedback/ MIS to managementwhats app - 9555944777
Keyskills :
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