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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Customer Service (International),Sales / BD |
EmploymentType | Full-time |
Please do not apply for this role if you are not physically located in the Americas (UTC-6 to UTC-5 / EST or CST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.At Hotjar, we re building Behavior Analytics software for businesses selling online. We make it easy for them to go beyond traditional web analytics and understand what users are really doing on their site.Reporting to the Customer Success Lead, we are looking for a Customer Success Manager to help us grow our Customer Success Team at Hotjar.The Customer Success team onboards and nurtures Hotjar customers by increasing customer activation and engagement through multiple communication channels. Customer Success Managers work closely with customers at all stages of their life-cycle, from implementation and initial value to renewals and expansions.You will:
Keyskills :
salescustomer servicecustomer relationsmarketingonboardingidentifying new opportunitiesmusic makingweb analyticsmarket researchcollaborative work