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| Job Location | Delhi - Gurgaon, Haryana |
| Education | Not Mentioned |
| Salary | Not mentioned |
| Industry | Not mentioned |
| Functional Area | Not Mentioned |
| EmploymentType | Full-time |
We are hiring Fresher onlyJob Location : GurgaonJob Role : Customer Service Support Reprenstative ( Chat Process )Salary : 19k In Hand Incentive Job Profile :- To take chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.- To ensure prompt and accurate information being provided with appropriate resolution- To achieve operational targets as defined by for the process- To maintain queue levels to agreed SLA targets levels- To achieve and maintain a good knowledge/capability of systems.- When dealing with customers aspire to deliver an excellent- Customer experience via. Chats, back office or on calls.- To highlight to queue owners, line management and offline- Support teams any issues in the queues that may affect- Customer satisfaction and share best practice within the team and across Digital Care teams. (ref:updazz.com) updazz .com