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Collection Supervisor

3.00 to 8.00 Years   Delhi   13 Jul, 2021
Goodwill Associates
Job LocationDelhi
EducationNot Mentioned
SalaryRs 3.5 - 6 Lakh/Yr
IndustryBPO / Call Center
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

Collection Supervisor (Banking/ Finance) Location: Pitampura(saraswati Vihar) Delhi Experience: 3 - 10 year Salary: 30 - 40k Industry: Finance/ BankingQualification: Graduation/ PGWhat you ll do

  • Handling the team of collection executive.
  • Lead and/or participate in projects outside of your daily tasks, as assigned by your manager.
  • Manage the team execution of complex, sensitive, and/or urgent issues that might pose a risk to our brand or community. Be able to guide the team to make quick and sound decisions that mitigate risks and losses.
  • Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy
  • Create and implement strategies to increase the number of successful collections on outstanding debt.
  • Train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload.
  • Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed.
  • Suggest suitable, effective and result oriented solution to the problem occurred.
  • Maintaining the proper data of incentives & vouchers.
What you need to succeeD
  • Advanced knowledge of customer service and contact centre operations.
  • Strong people management skills.
  • Strong verbal writing and communication skills.
  • Excellent prioritizer, multi-tasker, and time-manager. You seek to improve inefficient processes wherever possible, bringing these issues to the attention of your manager and team as necessary.
  • Intermediate in Excel.
  • Must be flexible for various shifts that can span weekends and holidays as our customers need us.
Responsible for the application process from login to disbursement mail me updated resume with current salary :-Priyanshu Vishnoi(HR Manager)GOODWILL ASSOCIATES7065926298Email: hr.goodwillassociates@outlook.com

Keyskills :
reportingmiscollection managementcollectionsrelationship management

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