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Collection Department Telecaller,

0.00 to 4.00 Years   Delhi   11 Jun, 2021
Goodwill Associates
Job LocationDelhi
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre),Back Office Operations
EmploymentTypeFull-time

Job Description

  • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
  • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
  • Inbound & outbound calling
  • Provide payment plans basis customer requirement
What are we looking for 1. Minimum 1-2 years of experience in a collections/ recovery role.2. Strong verbal and communication skills.3. Ability to speak persuasively and listen critically4. Knowledge of MS-Office is a must.In case you wish to apply for this position, please mail your resume to hr@gdmmanagementservices.com or contact at 7065926298 (Priyanshu Vishnoi)

Keyskills :
debit cardscollectionrecoverytelecallingloanscustomer carecredit card reconciliationbpocustomer serviceback officecollection officersoft bucketcollection executivecredit cardhard buckettelecaller

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