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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Medical / Healthcare |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Should have a minimum of 8 years of experience in this field.( Minimum 3 years at Center Manager Level ).Any Graduate / Post Graduate/ MHM Qualified.Prior Experience into Hospital / DiagnosticsShould have experience on P&L.ROLE Report regularly to the Regional Manager on business plan execution, revenue/ financial results and operational issues.Manage operations: staffing, customer service, expenditure & accounts, statutory compliance and security & safety.Build business through his sales executives run community camps, health awareness programmes, enrollment drives; attract leading consultants to practice at the Clinic. etc.Requires initiative - to solve daily operational issues, HR, sales, etc.Responsible for staff scheduling to include work assignments/ rotations, employee training, employee vacations, overtime assignment, back-up for absent employees, shift rotations, etc.Provide excellent customer service, manage all external & internal relations and promote a sales and service culture through personal example, coaching and staff motivationAbility to deliver customer satisfaction.Can manage about 20 employees - medical technicians, nurses, front office, accounts & sales executives. Entrusted with 3000 sq ft of prime retail space and over Rs.1 crore of investment.Can attract and manage doctors who practice at the clinic.knowledge of Hospital / Diagnostics Market.Desirable - exposure to Quality Management and Implementing Accreditation Standards (NABL/ JCIA/ NABH).Responsible for P&L of the Center.Consultant Attrition & Doctor Retention & EngagementMonitor and deliver on customer & Doctor s satisfaction.Patient foot fall Management in the Clinic.,
Keyskills :
marketing sales management businessdevelopment mis frontoffice customerservice staffscheduling employeetraining financialresults qualitymanagement hr his foot prime camps retail drives tatut ycompliance me