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Bpo Non Voice Process Executive / Freshers

0.00 to 4.00 Years   Delhi   03 Aug, 2023
Fondstaff Private Limited
Job LocationDelhi
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Job descriptionMinimum Qualification Criteria:-1. Graduate Fresher & under graduate can apply.2. Fresher and 2 year experience can apply.3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Excellent Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process is a must.4. Comfortable with 24x7 shift.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.Industry Type: Real EstateDepartment: Customer Success, Service & OperationsEmployment Type:Full Time, PermanentRole Category:Voice / BlendedEducationUG:Any GraduatePG:Any Postgraduate

Keyskills :
bpo operationsbpo non voicebpocall center operationscustomer servicecustomer carecustomer supportfront deskcalling

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