Assistant Manager IT

Job Description

Posting Date Apr 02, 2022 Job Number hidden_mobile4 Job Category Information Technology Location Aloft New Delhi Aerocity, 5B IGI T3 Road, New Delhi, Delhi, India VIEW ON MAP Brand Aloft Hotels Schedule Full-Time Relocation N Position Type Management Located Remotely NAt Aloft Hotels we re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We re looking for innovative self-expressers who aren t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.JOB SUMMARYAs a member of the property management staff, this entry-level position contributes general knowledge and skill in technology to provide first- and some second-level support and break-fix (repairs, installations, maintenance of all property-based systems). Generally works under supervision and within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance of all property-based systems. Has knowledge of sophisticated technology equipment/processes and Marriott proprietary systems.CANDIDATE PROFILEEducation and ExperienceCollege degree or equivalent work experience. Possess 3-5 years experience in like position.Previous experience in IR Global Field Services or Marriott Systems Support desirable.System-related professional certifications desired.CORE WORK ACTIVITIESManaging Technology Needs within Budget TargetsWorks to ensure property is in compliance with appropriate Marriott International Policy and Information Security Manual. Implements solutions as directed to resolve discrepancies.Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; may process invoicesConducts periodic inventories of applications and hardware.Ensures technology assets are secured.Complies with technology-related vendor contracts.Building and Sustaining Relationships with CustomersProvides exceptional customer service.Is professional and responsive to inquiries from customers/vendors/peer group.Provides timely, accurate, and detailed status reports as requestedEnsuring Client Technology Needs are MetAssists in disaster recovery and business continuity as it relates to technology.Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed.Performs adds/moves/changes/deletions.Supports end-use pager cellular phone issues.Troubleshoots high-speed Internet access problemsEscalates problems as appropriate through direct supervisor, Global Field Services, MSSC.Images desktops, installs new software applications, applies patches, maps drives to correct server/network.Moves/adds/changes PCs/peripherals; migrating data when necessary.Performs routine desktop backup as scheduled or directed.Provides end-user support to property staff, business center.Assists with setup or reset of security passwordsSupports email and use of MI networkAssists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance.Works as part of a team to execute a disaster recovery plan.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ,

Keyskills :
misbankingaccountssalestat