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TeleConsultant Telesales

1.00 to 4.00 Years   Chennai   10 Dec, 2019
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Business DriversAchieve personal sales targetSegment focus, customer focus needs-based sellingFocus is to generate sales of anchored product (secured/unsecured as mandated) with bundling, along with cross-sell as mandatedFocus on anchored product (secured/unsecured as mandated) with bundling, mainly focused on outbound activitiesCan take referral support for business as per laid down processFocus on cross-sell opportunities as mandatedCustomer ExperienceOperational quality - Errors free customer application & documentationResponsive and responsible sellingPractice appropriate sales and marketing skillRisk AssuranceConduct CDD, MLP & TCF diligentlyZero tolerance Fraud, Mis-sellingAttend training, acquire knowledge and apply to job functionAdhere to all policies, guidelines and procedures, comply with local regulatory requirementsTo comply with all applicable money laundering prevention procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and line managerOur Ideal CandidateMinimum qualification should be Graduation.Sales experience of at-least 1 year in the FMCG, Office automation or Retail Banking industry would be an advantage.Experience in handling Home Loans of a Bank would be an advantage but not a pre-requisite.Good knowledge of the selected market and customer segments would be an advantage.Strong communication and negotiation skills with the ability to influence outcomes.Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.,

Keyskills :
trong interpersonal skills customer focus negotiation skills office automation retail banking

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