hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Technical Support Engineer Fulltime

3.00 to 5.00 Years   Chennai   08 Mar, 2020
Alation
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Provides Firstsecondthird level technical support for customers, partners, account teams, and other Technical Support Engineers.

  • Applies analytical skills and technical knowledge to solve product problems of moderate to high complexity.
  • Provides technologyproduct training, documentation and intellectual property material as required.
  • Acts as focal point for large account product problem resolution.
  • Support customer success with specialized product knowledge.
  • Effectively utilizes moderate to complex lab setups to recreate and solve problems.
  • Submits complete and correct bug reports in area of expertise. Advocate for customers in engineering roadmap planning.
  • Interacts across support teams and development teams at peer level.
  • Acts as a technical expert and provides support on a world-wide basis.
    • Requirements:
      • Minimum 3-5 years of experience in the following:
      • Understanding of application components and functionality; i.e. relational databases (PostgreSQL, MySQL, Oracle, MS SQL Server), NoSQL databases (MongoDB, Redis etc.), web Servers (Apache, Nginx, etc.).
      • Proficient with Linux+SQL+Hive+Kerberos
      • Understanding of Big data, Hadoop Ecosystem, MapR and Hive a big plus
      • Experience in Linux troubleshooting. Red Hat, Centos, and Ubuntu operating systems a plus.
      • Knowledge of SAML, LDAP, BI and reporting tools, Tableau, AWS a big plus
      • Experience working with web APIs.
      • Experience with python, Java a nice to have.
        • Additional Skills:
          • Comfort with working in a fast paced, rapidly changing environment.
          • Ability to work on problems of moderate to wide scope and moderate to high complexity where analysis of situations or data requires a review of identifiable factors.
          • Strong analytical and troubleshooting skills.
          • Good verbal communication skills.
          • Promotes and solicits ideas within project team(s).
          • Ability to handle critical customer issuesproblems.
          • Able to determine problems and deliver known solutions with a high level of customer satisfaction.
          • Ability to determine root cause and resolution for previously unknown problems.

            • More About Alation Our founders have come together from different backgrounds: business, engineering, and design. This unique mix from our founding team is important to the Alation culture story. Today, our team consists of creators and communicators with varied backgrounds - from Stanford, to the Indian Institute of Technology, big companies and one-person startups, the United States, and abroad. We continue to seek ever more diverse perspectives as we grow.

              We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, name, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

,

Keyskills :
troubleshootingnetworking lantechnical support operating systemsms sql big dataroot cause

APPLY NOW

Technical Support Engineer Fulltime Related Jobs

© 2019 Hireejobs All Rights Reserved