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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Aviation / Airline |
Functional Area | General / Other Software,Network / System Administration |
EmploymentType | Full-time |
Support agents are required to have strong communication skill both oral and writing withadvance technical knowledge to assist contacts with Application Password resets including AD/LDAP Trouble shoot Desktop Applications, Software installs/uninstall, Email (Exchange) configuration and T/s O365 setup from start to finish Office Suite installation and activation OneDrive Synchronization application troubleshooting Outlook Configuration using POP IMAP Understanding of O365 suite and environment troubleshooting experience Understanding of O365 capabilities, Plan, service descriptions and features Understanding of O365 Intune BlackBerry/Good and Mobility Knowledge on Azure Administration Network Connectivity, File Restores Cisco/Avaya/Jabber telecommunication Mainframes (ACF2/RACF), UNIX, Oracle, Access Management Support-High Risk Terminations / Temporary accountDisablement, VDS/VDI, Citrix/VPN support.,
Keyskills :
technical supportactive directorynetworkingslatroubleshootingpassword resetsaccess managementdata synchronizationnetwork connectivityoutlook configurationpopunixriskazureemailoracleaccessresetswritingdesktop