hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Serv and Sales Specialist

2.00 to 4.00 Years   Chennai   16 Aug, 2019
Citibank India
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Job Profile:

  • Retention calling to Credit Card customers on the closure requests
  • Explaining the T&C, resolving customer queries and taking customer feedback on his card
  • Highlighting credit card features to the customer, soft retention efforts, retention tool usage to convince irate customers
  • Effectively coordinating with stakeholders/other units in case of customer queries/dispute
  • Daily MIS/ reporting for preclosure calls with the customer feedback
Skills:
  • Strong communication skills written and verbal
  • Preferably good understanding of the cards inbound process
  • Effective query resolution skills & convincing skills
  • Focus on successful call retention
, Job Profile:
  • Retention calling to Credit Card customers on the closure requests
  • Explaining the T&C, resolving customer queries and taking customer feedback on his card
  • Highlighting credit card features to the customer, soft retention efforts, retention tool usage to convince irate customers
  • Effectively coordinating with stakeholders/other units in case of customer queries/dispute
  • Daily MIS/ reporting for preclosure calls with the customer feedback
Skills:
  • Strong communication skills written and verbal
  • Preferably good understanding of the cards inbound process
  • Effective query resolution skills & convincing skills
  • Focus on successful call retention

Keyskills :
salesclosurefeaturesretentioncommunicationinboundprocesstingconvincingskills

APPLY NOW

Serv and Sales Specialist Related Jobs

© 2019 Hireejobs All Rights Reserved