| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Hardware / Networking |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Production/Process LeadHewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Our new innovative IT services organization is HPE PointNext. We have the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation.The Role:Production /Process Lead is a key contributor for delivering quote to cash order management services to customers and internal partners. Responsible for production planning to ensure the team meets the desired SLAs. Interfaces with Process Associates, Account Operations Leads, Sub-Region Manager , Sales Reps, Channel Partners and End-users.Key Value-addAccountable for daily production management and driving overall productivity of the teamPartners with TS Sales and Business Unit to generate orders, revenue & drive customer satisfactionResponsibilitiesResponsible for daily, weekly and monthly production planning to ensure the team meets the TAT KPIsWork with Global deal specialist to get the volume forecast for various GTMs across Sub-Regions / Countries and plan staffing of production resourcesConduct daily huddles to discuss the volume inflow vs forecast, open volume and backlogs with production resources and plan for completionEnsure TAT related escalations are acknowledged and addressed on timeEnsure prioritization of work requests as requested by Account Operations Leads are acknowledged and completed on timeEnsure productivity variance between processors is reduced to improve the overall productivity of the teamEnsure overall productivity targets for the team are metWorkflow / queue management in SFDCStakeholdersWork closely with, and have responsibility for the Processing Team within their respective GTMsAccount Operations LeadBusiness Process AnalystSub-Region ManagerTraining and Quality TeamMeasureOverall productivity of the teamTurn-Around TimeNumber of open controllable backlogsPositive TCE scores.Education and Experience Required: Bachelors degree mandatory.Typically 5 - 7 years experienceJoin us and make your mark!We offer:
Keyskills :
reportingsapaccountstechnology solutionscustomer relationsquote to cashorder managementdaily productionmanagement servicesproduction planningit serviceschannel partnersslaqueue management