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| Job Location | Chennai, Tamil Nadu |
| Education | Not Mentioned |
| Salary | Not mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| EmploymentType | Full-time |
Responsible for service delivery for End to End MDM process.Take ownership for improvement projects to improve service delivery.Ensures timely response to emails and escalation.Drive/lead operations calls with eye for details.Effectively utilizing the capacity of the team based on individuals target, Volume Handling, Allocation.Document all the pain areas / issues in the Issue log and ensure timely completion.Responsible for effective people management.Identify business impacting areas and drive improvement projects to win over the client satisfaction.The role holder must comply with all the Quality Management System (QMS), Business Continuity Management System (BCMS) and Information Security Management System (ISMS) requirements and guidelines of the organization.Primary SkillsShould possess good knowledge to handle MDM processes, including:Core Master data MaintenaceO2C Master MaintenanceP2P Master MaintenanceRTR Master MaintenanceMTD, P2F Master MaintenanceSAP/ S4H hands on experience would be an added advantageGood knowledge on different tools and technologies like Webcollect ,RPA for MDM process or any other tool will be absorbed in to delivery during the run phaseSecondary SkillsGood Reporting skills.Strong knowledge of MS Office tools (MS Excel & Powerpoint).Capable of handling process independently.Admirable presentation skills.Attention to detail - enabled with sound accounting knowledge.Good written and verbal communication skills.Versatile in interacting with clients.Ref: 1632168Posted on: Apr 24, 2023Experience level: ExperiencedContract Type: PermanentLocation:Chennai, TN, INDepartment: Services Capgemini