Manager, Quality Services, Tablet Product Software

Job Description

Job summaryPeople management for small to medium size teams of 20-25 employees across one or more projects within the same domain. Manages the project directly on their day-to-day schedule, quality, process and team morale.Key job responsibilitiesYour scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You are able to develop skill matrix, allocate resource, distribute daily tasks and ensure closure of day-to-day activities. You demonstrate capability to understand fundamental test methodologies and metrics. You are able to take a defined project plan and deliver on schedule, providing quality reports and status updates. You understand metrics used by your team and report against them. You own the regression deliverable and apply your technical knowledge to provide input to test execution plans/test cases that help improve product test coverage. You evaluate metrics to check for progress as per expectation, highlight to all stakeholders any deviations in plan well in advance. Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency. You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practices. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon s hiring process and actively participate in hiring for your team. You also help your team train and mentor new hires by creating launch plans. A day in the lifeYour scope of work is to apply existing processes to plan and execute projects for small to mid-size teams directly reporting into you. You are able to develop skill matrix, allocate resource, distribute daily tasks and ensure closure of day-to-day activities. You demonstrate capability to understand fundamental test methodologies and metrics. You are able to take a defined project plan and deliver on schedule, providing quality reports and status updates. You understand metrics used by your team and report against them. You own the regression deliverable and apply your technical knowledge to provide input to test execution plans/test cases that help improve product test coverage. You evaluate metrics to check for progress as per expectation, highlight to all stakeholders any deviations in plan well in advance. Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency.You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practices. You are responsible for planning and procuring all the hardware, software and other infrastructure needed for day-to-day operations and escalate it to management when there is a need. You understand Amazon s hiring process and actively participate in hiring for your team. You also help your team train and mentor new hires by creating launch plans., 6-7 yrs of work experience with at least 2 yrs of direct people management experience. Has a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Has managed operational processes, with SLA responsibility. Strong analytical, mediation and problem resolution skills. Demonstrated ability to lead and motivate a large workforce. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Excellent written and oral communication skill. BE, BTech or graduate, preferably in quantitative field of study with relevant exp of 6 - 7 years.

Keyskills :
process improvement projectsskill matrixtest execution