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Job Location | Chennai |
Education | Not Mentioned |
Salary | < Rs 50,000 - 3.0 Lakh/Yr |
Industry | anking / Financial Services |
Functional Area | Customer Care Executive |
EmploymentType | Full-time |
Dear Candidate,Job description. Answer inbound calls and assist customers with their Queries/Request/Complains.Generate leads and educate customers about new products & their benefits.Maintain and adhere to compliance guidelinesCapture problem indicators, highlight and suggest improvementAdherence to the monthly Score card parameters including Quality, Efficiency and Accuracy. Ensure sales target are metSkills Required:Excellent verbal communication skillsAbility to comprehend, capture as well as interpret basic customer informationStrong customer service focus.Any graduates can apply(with out Backlogs).Languages Required: English + Hindi (compulsory). Any other Regional language..CTC Upto 4.2L.Genral shift(Rotational off)
Keyskills :
communicationfocushindibasicsalesenglishustomercareinboundcalloutboundcallingdomesticcallingvoiceprocessfresherdomesticvoiceprocesscustomersupportcustomerserviceskillsvoicesupport