hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Hr Service Associate

2.00 to 7.00 Years   Chennai,Bangalore, Noida, Hyderabad, Gurugram, Pune, Mumbai City, Delhi   06 Sep, 2024
MACKENZIE MODERN IT SOLUTIONS PRIVATE LIMITED
Job LocationChennai,Bangalore, Noida, Hyderabad, Gurugram, Pune, Mumbai City, Delhi
EducationNot Mentioned
SalaryRs 4.5 - 9 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaHR
EmploymentTypeFull-time

Job Description

    Job description
    • Good organizational and prioritisation skills
    • Analytical and problem-solving skills
    • Multi-cultural awareness
    • Passion for customer service
    • Team player
    • Results and detail-oriented
    • Focus on high data accuracy
    • Quality driven in communications and all system transactions
    • Strong written and verbal skills in English Language
    • People Relations experience a plus
    • Success Factor experience a plus
    • HR Domain certification would be a plus
    • Strong MS Office and Excel skillsRoles and Responsibilities:
    • Job Description The People Relations Associate will process incoming requests received through phone calls, emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, third party vendors or client.Key Responsibilities
    • Manage workflow of cases effectively and take remedial action or escalate as necessary.
    • Update client applications accurately and quickly in accordance with appropriate User Guides.
    • Understand and adhere to Accentures processes and working methods.
    • Understand relevant HR and Safety legislation as appropriate and be able to use to manage cases and inform clients.
    • Understand and perform the full range of People Relations work.
    • Manage client relationships to agreed satisfactory outcome of cases.
    • Understand clients policies and procedures relating to People Relations.
    • Ensure and maintain the security and confidentiality of client data.
    • Ensure and apply the measures required to maintain the data security of all Accentures and its clients data. Understand and act in compliance with Accenture and its clients policies and procedures with regard to Data Protection.
    • Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent
    • Follow LWIs while processing and highlight any anomalies in LWIs/process documentation to the SME/Leads.
    • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.
    • Participate in Team building activities.
    • Assist client with Admin activities (especially Document Mgmt.) related to Investigations/Grievances/Associate concerns.
    • Have customer facing experience and experience of using telephony to speak with clients.QualificationsAny Graduation

Keyskills :
process documentationcustomer servicepresentation skillssuccessfactorshr generalist activitiesservice delivery

APPLY NOW

Hr Service Associate Related Jobs

© 2019 Hireejobs All Rights Reserved