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Hiring for the Technology Analyst IT Services

3.00 to 7.00 Years   Chennai   15 Jun, 2023
Infosys Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

    Escalation point for desktop issue which is not resolved by L1 team and guide them to resolve all desktops related issue. Perform RCA of SLA violation. Ticket Analysis of engineers. Preparing report and find out area of improvement. Server Virtualization Hyper V , VMware hand on installing server OS server role DNS , DHCP etc. Candidate will have experience in Active Directory, TCP/IP configuration/troubleshooting, network printers, and all-around problem solving and troubleshooting in a Windows environment. Understanding of Microsoft administrative tolls including Active Directory, Print Server, Remote Desktop Access Effective organizational skills, time management and communication skills. Basic understanding of networking should be able to configure, troubleshoot L2 device like Cisco access switch Cisco DB switch Cisco firewall. Basic understanding on Wireless Access Point. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and applications. Monitoring network performance to determine if adjustments need to be made. A self-starter able to work independently but comfortable working in a team environment.,

Keyskills :
javasqlunixprint servertime managementwireless accessactive directorynetwork securitynetwork hardwaredisaster recoveryrecovery operationsnetwork performancehyper v

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