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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Finance / Accounts / TaxSales / BD |
EmploymentType | Full-time |
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.JOB ROLETo handle the Knowledge Management tool LinQ, Change management, Campaign Management. To keep the tool abreast and up to date with the pace of the bankManaging existing Process note amendments / Reviews (PDU)KEY RESPONSIBILITIESContent & Change Management:CIB content preparation and CIB assessmentsProcess note updation on LinQProducts Review & updating on LinQAdhere to the expected turnaround timeCQFS forms Creation & report generationKnowledge assessments rollout as per training team requirement (TNA, MSR.etc)Updation of News Flash (Down times etc.)Customer Data Confidentiality to be strictly adhered toUser Maintenance - activities like ID creation, deletion, clean up activity as per the Head Count ListCampaign Management:Seeking complete details for a campaign & BIDTrack for any campaign breachCheck for any Frontline impact & keep the stakeholders informedAdhere to the expected turnaround timePDU Management:Process note review & amendmentAdhere to the expected turnaround timeManaging OCIR activityAudit & Controls:Maker Checker process to be followed for every content updationCustomer Data Confidentiality to be strictly adhered toMaintain repository of all approval mails for OR reviewKNOWLEDGE/SKILLS/EXPERIENCE (Must Have ):Should be Creative, Responsive and InnovativeShould be able to collaborate with different stakeholders for content preparationTeam PlayerAn eye for detailNeeds to be Multitasking and manage time wellPositive, polite, cheerful and courteous, Patient, Non-Confrontational, ResilientManage conflicts and solve problemsReady to learn moreExcellent communication skills in written and verbal English including good grammar, articulation and comprehensionBasic computer/typing skillsGood Interpersonal SkillsShould have thorough product/process knowledgeGood documentation skillsAnalytical skillsQuick thinker with the ability to execute without delayREPORTS TO: Manager - Knowledge ManagementApply now to join the Bank for those with big career ambitions.,
Keyskills :
financeaccounts salesbusiness development bankingsales customer servicemis credit risk