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Hiring for Manager

2.00 to 4.00 Years   Chennai   06 Jul, 2019
Citibank India
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

What youll do:

  • You will deep dive and strive to understand our business problems and uncover insights using data which can significantly improve the performance of our operations processes across APAC
  • Lead work streams with objective of identifying expense reduction opportunities to help meet overall project goals
  • Support Project teams in identifying pain points by using CitiLean tools such as Process Mapping, VSM, SIPOC
  • Lead Data collection efforts to validate hypothesis/pain points
  • Conduct in-depth data and process analysis to identify root causes
  • Support Project Managers in facilitating Root cause and Kaizen workshops
  • Support and assist in project Management activities
  • You will need to provide regular and comprehensive updates to project sponsors on the status and foreseeable risks in the project plan.
  • Associated support on reporting, and participating in initiatives that drive CitiLean and Smart Automation mindset in the organization
What youll Need:
  • Action Focused. You thrive on the belief that quality doesnt have to be compromised to achieve speed-you can have both at the same time.
  • Proactive and take initiative - the ability to self-serve, investigate and get the data we require will make you much more effective in this role.
  • Excellent Excel/data management skills - the right person for this job brings deep knowledge (and the understanding that theres always more to learn) of Excel and associated MS office products
  • Exceptional Communication skills -- Need to communicate often-complex information succinctly and effectively to stakeholders, from senior leadership to Operations Associates
  • Problem solving skills -- Ability to identify insights or opportunities, investigate and develop coherent problem statements and recommendations to act on
  • CitiLean sense -- Ability to translate operational insights and opportunities into solutions
  • Willingness to learn CitiLean and Smart Automation Centre analyst is fast-paced role. Youll be presented with complex challenges and be expected to learn quickly to solve them. You should be willing to unlearn and learn new things on the go
, Qualifications:
  • Minimum of 4+ years total work experience (ideally with deep experience in financial services)
  • Minimum 2+ years of Lean or Six-Sigma experience including use of all relevant tools and delivery of training
  • Previous experience in supporting the build-out and running of a pipeline of transformation work at an organizational level
  • Strong data analytics capabilities especially cost analysis and internal/external benchmarking
  • Strong communication skills and the ability to structure logical analysis in presentations and various other visualizations
  • Excel and PowerPoint skills are key
  • An understanding of Citis businesses, the major strategic issues and the senior management landscape would be beneficial
  • An undergraduate degree and an MBA from a top tier institution
  • PMP or Prince certification is also desirable but is not required
Educational Level:
  • Bachelors degree

Keyskills :
kaizenstrategyoperationsmanagementmajortoolscollectionsalesprinceolvingproblemdevelopmentanalysisbusinessservicecostcustomer

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