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H&M Retail Department Manager

4.00 to 8.00 Years   Chennai, Hyderabad, Kolkata   16 Jun, 2022
Job LocationChennai, Hyderabad, Kolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    • Regularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution
    • Together with the store management team, set the hours plan for the department in line with the sales budget
    • Together with the store management team, ensure proper scheduling for the department to maximize conversion and enable commercial activities (department moves, Sales, Deals, etc.) keeping within the frame of the hours plan
    • Plan and prioritize actions together with your team that have a clear impact on selling
    • Ensure the departments execution continuously meets H&M standards and follow up using the Store Experience Tool (S.E.T.)
    • Together with the visual team you ensure the implementation of the Commercial Handbook for the department
    • Ensure Store Operations and Best Practices are followed in the department and throughout the store. This includes, but not limited to: truck planning, intraday, garment care, etc.
    • Ensure H&M Customer Service standards are delivered at all times through active coaching of Sales Advisors and leading by example
    ,

Keyskills :
salescustomer serviceretailinventory management

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