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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | Finance / Accounts / Tax |
EmploymentType | Full-time |
We are seeking a Director to lead Toptal s Enterprise Banking, Financial Services, and Insurance Account Management team to service, expand, and retain high-value clients across the enterprise landscape. They will guide, coach, and develop experienced Client Partners to help them reach their peak potential and set strategies that will ensure each customer is poised for success. They should be an extraordinarily creative, well-organized leader with a history of building and scaling high-performing delivery and account management functions supporting enterprise business in the professional services space. We are looking for pioneers that don t join companies to ride a wave, instead, they show up to make an impact and leave their mark. Our top performers lead from the front and help their team achieve shared goals to win as one. Are you up for the challenge This is a remote position that can be done from anywhere in North America. Due to the remote nature of this role, we are unable to provide visa sponsorship. Resumes and communication must be submitted in English.Responsibilities:You will partner with Toptal s Head of Account Management to evaluate and evolve the team s short-, medium-, and long-term strategy for establishing Toptal as the leading provider of professional services in the Banking, Financial Services, and Insurance space. You ll regularly meet with team members to review activity, guide further direction on target client portfolios, evaluate performance against goals, and develop coaching plans to ensure their success. It will be imperative to build deep and productive relationships with the cross-functional teams responsible for client delivery, ensuring cohesive partnerships, and timely pairing of resources with the needs of our clients. As a hands-on leader, you ll be in the field building, maintaining, and growing C-level relationships with key executives within your team s portfolio.In the first week, expect to:
Keyskills :
client accountsclient deliverysatisfied clientsfinancial servicesaccount managementproblem resolutionbehavioral trainingcreative solutions