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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | 1,25,000 To 3,25,000 p.a. |
| Industry | Computer / IT |
| Functional Area | Medical / Health Care / Hospitals |
| EmploymentType | Full-time |
Responsibilities and Deliverables Flexible to do implementation of software and training customers on need basis Should be proactive in identifying different use cases of features Manage large amount of incoming calls and should identify & asses customers needs to achieve customer satisfaction. To perform thorough review of closed support cases on a weekly basis to measure process compliance Customer orientation and ability to adopt /respond to different types of customers. Ability to recognize ineffective customer service interaction, identify gaps in quality of service and drive initiatives to improve service quality. Ability to effectively prioritize and execute tasks to meet competing deadlines Skill Set Good Working knowledge of Microsoft excel Should have handled customer support for IT application remotely (Voice Support) Sound Knowledge of SQL Server, database Maintenance Knowledge in Healthcare Domain would be an added advantage Excellent communication skill. Openness to learn Good attitude to put extra efforts to complete the tasks. Willing to travel Strong interpersonal skills and ability to work in a team environment