Collections PL | 4 to 6 years | Chennai

0.00 to 10.00 Years Chennai, Tamil Nadu 03 Jul, 2024

Have good knowledge of the process, policies and desk top procedures within their engagement
Have good knowledge of the Client business area they support
Displays a developing understanding of Capgemini, the way we do business, the technologies involved and operational processes & procedures we recommend based on our assets, like DGEM
Identify simple ideas that add value to day-to-day operations or tasks and makes improvements to process within own area of remit
Have excellent command of the functionalities of the technology used for the delivery of services in the specific client context
Have general knowledge of CG Platforms approach and the Automation Drive Suit and DGEM Tech
Be familiar with standard analysis tools/techniques
Look for and gather key data and conducts a structured analysis
Be aware of the business context for the analyzed data and can draw insights and makes relevant recommendations with coaching
Understand that individual performance (efficiency and effectiveness) impacts the performance of the overall engagement
Understand KPI measures and their basic impact on profitability

Primary Skills

Responsible for chasing outstanding invoices from customers of our clients.
Plays a vital role in the cash-flow of our client ensuring credit given to customers is monitored and controlled effectively
Assists customers experiencing repayment difficulties, chase up late payments and arrange with the customer the best way forward to repay the debt.
Manages an AR portfolio. Responsible for achieving cash collection and ageing targets.
Negotiates, implements and documents payment solutions with customers
Builds and maintains strong relationships with external customers

Secondary Skills

Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
Maintains knowledge of the business area of the client that is supported
Ensures control and compliance regulations are followed
Able to communicate with key stakeholders across different levels in a manner that leads to desired outcomes
Proficient negotiation skills

Ref: 1230749Posted on: Oct 27, 2022Experience level: ExperiencedContract Type: PermanentLocation:Chennai, TN, INDepartment: Financial Services

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