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Business Support Senior Analyst

6.00 to 0.00 Years   Chennai   22 Apr, 2022
NTT Global Delivery Services Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    In this role, you will be responsible for:
    • Conduct analysis, design, evaluation, modification, testing and implementation of application systems across functional areas
    • Lead the analysis and business requirements gathering to develop detailed functional requirements, clearly stating project scope
    • Act as liaison between business units and Project Team in all areas of support and enhancements for technology management.
    • Gather, create and document current and future business process flows.
    • Create clear, concise and complete functional specifications & requirements documents.
    • Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.
    • Develop conversion and system business rules implementation plans
    • Recommend changes in configuration, maintenance, and standards
    • Identify process gaps on and come up with mitigation plan
    • Work directly and effectively with client implementation team
    • Support, analyze, and resolve critical issues as required.
    • Work with multiple suppliers to evaluate services offered and recommend best offering along with respect to service and pricing
    • Requirements for this role include:
      • Minimum 7 years of experience corporate industry.
      • Willingness to interact with clients on a regular basis.
      • Bachelors degree in Computer Science, Engineering, Business or closely related field or equivalent experience
      • At least 6 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.
      • Must have excellent excel skills such as creating pivot, data analysis, VB, macros etc.
      • Excellent troubleshooting, analysis and problem-solving skills
      • Ability to effectively prioritize and escalate issues as required
      • Excellent written and verbal communication skills
      • Detailed, organized, and results-oriented
      • Ability to multi-task and perform effectively under pressure
      • Ability to work effectively in a fast paced, high energy, team-oriented environment.
    • Preferences:
      • Working experience as BA
      • Information management
      • Product and vendor evaluation
      • Extensive experience in: System testing
      • IT standards, procedures, policy
      • Business assessment
      • Business process modeling
      • Workflow analysis
    Job Segment: Computer Science, Technology ,

Keyskills :
customer relationsreportingbasisaccountsresearchdata analysisbusiness rulesbusiness unitsequipment supplybusiness requirementsrequirements gathering

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