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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | 1,00,000 To 2,50,000 p.a. |
| Industry | Computer / IT |
| Functional Area | Medical / Health Care / Hospitals |
| EmploymentType | Full-time |
Should Be Able to Understand Enterprise Software Application and Mobile Apps Quickly Flexible to Do Implementation of Software and Training Customers On Need Basis Should Be Proactive in Identifying Different Use Cases of Features Manage Large Amount of Incoming Calls and Should Identify & Asses Customers Needs to Achieve Customer Satisfaction. to Perform Thorough Review of Closed Support Cases On a Weekly Basis to Measure Process Compliance Customer Orientation and Ability to Adopt /respond to Different Types of Customers. Ability to Recognize Ineffective Customer Service Interaction, Identify Gaps in Quality of Service and Drive Initiatives to Improve Service Quality. Ability to Effectively Prioritize and Execute Tasks to Meet Competing Deadlines
Keyskills :
Customer Handling Customer Support Problem Solving