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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other SoftwareSales / BD |
EmploymentType | Full-time |
Title: Associate Delivery HeadOverall 15 years of experience in IT servicesDelivery Leadership Experience in handling large Engagements (300 FTEs)Industry/Domain: Retail Banking & LendingEducational Qualification: Bachelor s Degree (Engineering or Science), MBA (Finance, IS)1. Global Delivery Management:-Proven experience in global delivery of Product Implementations-Solid Industry technology & domain Knowledge in Retail Banking, Consumer Lending, Mortgage, Auto Loans-Should have managed cross functional/cross geographical teams in delivering large programs-Strong Change Management skills-Well versed in project financials-Strong Analytical/Problem solving skills-Good understanding of Project Financials and key levers that influence profitability-Manage delivery in multi-partner environment-Strong Knowledge of software development life cycle.-Proven track record of managing project deliverables on time, under budget and with high quality-Pro-active Risk and Escalation Management-Accountable for CSAT-Collaborative approach, both within the firm and with the client organizations Ability to influence peers and stakeholders2. Client Management-Strong Communication skills and ability to confidently articulate a point of view-Strong understanding of key client stakeholders/organization and the Power Map Equations-Ability to quickly get plugged into the Account team and gain understanding of Account Plan and Key client and internal stakeholders-Ability to listen to a client and arrive at a Problem Definition/Business Case-Experience in Contract/Commercial Management. Ability to engage with Contract Management/Legal teams as appropriate-Escalation Management-Front ending and qualifying new opportunities. Be on the constant lookout for Up Selling/Cross Selling other offerings-Well versed with the industry dynamics and knowledgeable about emerging trends,Roles & Responsibilities:Minimum Experience Required:Mandatory Skills: Retail Banking Delivery Management Desirable Skills: Mortgages, Leadership Language Skills: English Language
Keyskills :
elivery management project management program management statements of work sow