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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Receive phones calls/email and provide excellent customer service in a timely and efficient way. Resolve problems efficiently and professionally by applying knowledge of software, applications and hardware. Problem analysis and resolve customer issues with the aid of available tools Communicate clearly and effectively to provide quality customer service Sell tele resolution as a service to the customer Mandate Hindi Speaking , Preference will be given for candidate with Mulitilingual Skills.
,Keyskills :
customerservice problemanalysis applicationsoftware hindi hardware software analysis ProblemFinding TeamProblemSolving RootCauseProblemSolving ProblemManagement AnalyticProblemSolving SituationAnalysis MajorIncidentManagement IncidentHandlin