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Application & Infrastructure ) - UP

4.00 to 7.00 Years   Chennai   14 Nov, 2022
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    1. Provide first level support to the firms IT cidefrastructure, Applications, and Network 2 Provide timely response to all incidents, outages, and actionable alerts. Categorize issues for escalation to appropriate technical teams 3. Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact. 4. Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages. 5. Monitor a wide variety of information and network systems. 6. Document accordance with standard organization policies and procedures. ,

Keyskills :
business requirementsoutageshardwarebusinessoperationsescalationperformance

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